FAQ's

Common Agent Questions

● Can I write applications outside of Open Enrollment? Learn more here.

● What happens if I encounter an error on HealthSherpa? Learn more here.

● Where can I learn more about CMS consent regulations? Learn more here.

● Is HealthSherpa able to help me manage customer consent? Learn more here.

● What does it mean if my client is “high-risk?” Learn more here.

● Does CMS have best practices for working with purchased leads? Learn more here.

● What are data matching issues and how do I upload documents to resolve these? Learn more here.

● What should I do if I suspect fraud? Learn more here.